Article in the Daily Telegraph, 18 October 2003 by Tom Utley.
We are putty in the hands of those who can fix
things
About a year ago, my sister Catherine's ancient Fiat broke down, for the umpteenth time,
and her friendly local garage-man told her that it would cost more to repair than the car
was worth. As a special favour, however, he was prepared to tow it away and have it
scrapped. For this, he would charge her only £30.
Meekly, my sister handed over the money and said goodbye to her car, expecting never to
see it again. But only a couple of weeks later, she did see it again. Indeed, she still
sees it almost every day of her life, tootling around her neighbourhood, looking and
running better than it ever did during the last few months of her ownership.
Her garage-man had clearly taken one look at her and decided, rightly, that here was a mug
if ever he saw one. He could tell that she didn't know the first thing about cars and that
he could spin her any line he chose. Once he had pocketed her £30, and the keys to her
Fiat, he (or perhaps the car-breaker) had repaired the car and sold it, for a tidy profit,
to one of her neighbours.
When I told this tale of woe to a friend who runs a flourishing building company, he said:
"But she should get on to her solicitor immediately. She should take that swine of a
garage- man to the small claims court. She has a cast- iron case against him."
I pointed out that there were several objections to this. The first was that my sister
probably didn't have a solicitor, and finding a cheap one would be a bother. It would be a
great nuisance for my sister, too, to have to collect all the evidence and fill in the
necessary forms. And what sort of settlement could she hope to get through the court? A
couple of hundred pounds at most, I reckoned - not nearly enough, anyway, to justify all
the time, trouble and solicitors' fees that she would be put to.
My friend saw the wisdom in what I said, and we agreed that my sister was probably wise
just to shrug her shoulders and put the whole wretched episode down to experience. We also
agreed that perhaps it served her right for being a gullible, trusting woman who didn't
know anything about cars. Nothing like that would ever happen to men of the world like us.
And now precisely the same thing as happened to my sister is about to happen to me.
As I may have mentioned elsewhere, (although I don't wish to sound obsessed), my lousy,
stinking, rotten, clanking jalopy of a useless Renault Espace broke down the other day,
for about the 10th time this year. The clutch cable had snapped, for the fifth time since
I bought the ruddy car, second-hand, about a decade ago. What made it worse was that, only
four days earlier, I had spent £219 on having the starter motor replaced.
My wife and I agreed that this was the end. We would never have it repaired again. We
would have to buy a new car instead.
My wife went to see the very garage-man (not my sister's) who had fitted the new starter
motor only four days earlier, and he told her that, as a special favour, he would tow the
car away and get it scrapped, for a fee of only £30.
I knew in my sinking heart that this was what he would say, because the car in its present
condition is quite unsaleable. And here is the really savage twist: it is unsaleable, not
only because it doesn't go, but because a year ago, this very mechanic accidentally
snapped the electric cable that governs the speedometer and mileometer, while he was
attempting to repair something else that had gone wrong.
He promised at the time that he would mend it, but somehow he never got round to it. The
result is that my last two MoT certificates record exactly the same mileage, as if the car
hasn't moved an inch for two years. Nobody in his right mind would buy a car with a dodgy
history like that. I refused to pay him to scrap the car, all the same.
Then, the day after he demanded £30 to tow my car away, the mechanic rang me at home. He
said that he had good news: a friend of his in the trade was looking for spare parts for a
Renault Espace. He might be able to give me a few quid for the car, after all. Just drop
in the keys and the documents, including the MoT, he said, and leave the rest to him.
Now, I know that he is ripping me off (why does he want the MoT certificate, if he plans
to break the car up for parts?) He knows that I know that he is ripping me off. But he
also knows that I am an idiot who knows nothing about cars, and that I am totally at his
mercy. I just need to get rid of the car, and I haven't got the time or energy to find
somebody who will give me a fair price for it (the petrol in the tank, alone, is worth
nearly £60, since I had just filled it up before it conked out; my efforts to siphon off
the fuel have failed, as all my attempts to do anything practical always do). And here, at
last, is the point of this article: my fantastically expensive education - paid for by my
parents and the state - has equipped me perfectly to conjugate the pluperfect passive of
the verb amare. I even know that the four strokes of an internal combustion
engine are called induction, compression, power and exhaust. But that is a pretty useless
thing to know, if you haven't the beginnings of an idea of how to mend a clutch cable.
My education taught me absolutely nothing of the basic skills needed to get through modern
life. It has left me completely in the power of plumbers, mechanics, electricians,
accountants, insurance salesmen, computer repairers and anybody else who wants to cheat
me. They can all see me coming, a mile off.
It seems absolute madness to me that the Government is aiming to put 50 per cent of
schoolchildren through higher education, only to emerge like me with useless
qualifications such as history degrees.
On Thursday, the shadow education secretary, Damian Green, published a policy document
subtitled The Crisis in Skills Education, urging schools to concentrate more on teaching
skills that may be useful in life, such as how to mend a clutch cable. Like so much that
comes from the Tory party these days, it has passed almost unnoticed in all the din of the
infighting over the leadership. And, like so much else from the party, every word of it
makes perfect sense.